System operational
Maintenance
Partial decomission and migration of RT-QFX10K-FKT

Starting early August, we'll begin with the migration of RT-QFX10K-FKT(QFX10008) at Equinix FR7.

The migration will happen in multiple stages; We'll migrate transit and peering ports over the course of a few weeks.

RT-PTX10K-FKT3 will be the replacement for RT-QFX10K-FKT.

FKT3 is our new PoP at Equinix FR5.

FR5 features better a lower ambient temperature and easier shipment/delivery handling.

We'll also deploy a new core router stack at Equinix FR5. Both RT-PTX10K-FKT3(Equinix FR5) and RT-QFX10K-FKT2(Equinix FR8) will be connected to this new stack.

This will increase the redundancy for almost all customers since L3 interfaces and BGP sessions will be terminated on rt-qfx5k-fkt3.

We will no longer terminate new customer BGP sessions on our edge routers.

We will notify all customers affected by the migration at least two weeks in advance.

Partial decomission and migration FR7 PoP

Starting August 31st, 2025, we will begin the decommissioning of our Equinix FR7 PoP. The migration is expected to be completed by the end of the year.

FR7 is currently limited in terms of available power, and ongoing rack availability has become a challenge. In contrast, FR5 offers a lower ambient temperature and significantly improved logistics for equipment deliveries.

Equinix increases prices across all services by 5% annually. Until now, we have absorbed these increases and not passed them on to our customers. However, due to the current power constraints at FR7, a price adjustment is expected by the end of this year.

To ensure long-term service stability and continued growth, we’ve made the decision to move operations to Equinix FR5.

We understand that this change may come unexpectedly for some customers. Customers using L3-only services, including colocation customers using BGP only, will be migrated to Equinix FR5 (FKT3) by September 2025.

The following racks will be migrated as part of this process:

  • Rack 0328

  • Rack 1602

  • Rack 0702

We will notify all customers affected by the migration at least two weeks in advance.

Past Incidents

24th August 2024

No incidents reported

23rd August 2024

No incidents reported

22nd August 2024

No incidents reported

21st August 2024

No incidents reported

20th August 2024

No incidents reported

19th August 2024

No incidents reported

18th August 2024

A10 Mitigator Issue

It seems like the current A10 software version we are running on has an issue that causes a constant reload of the device upon receiving a certain packet.

We have upgraded the software version for all mitigators now, we do not observe the issue in the new version.

Only traffic behind the mitigation was affected.

  • Traffic drop was observed again.

    We are almost sure that we have found the issue. The issue seems to be caused by a faulty implementation of the DNS mitigation.

    A certain packet with destination port 53 seems to trigger a memory leak.

    We have removed all DNS mitigation configuration.